What is an HRO?

A Human Resources Outsourcing (HRO) model consists of a menu of Administrative products and services that the client selects in order to customize a program designed to meet the requirements and budget of the client. The HRO Model can be as simple as a Payroll & Tax Administration Provider (payroll provider), or, a full-service Human Resource Department. All products and services are priced separately.

Employee Administration Management enables companies to outsource their “Non-Productive Administrative Functions” in order to concentrate on their Core Business. DEM Group manages the money. Employee Administration Management is a more efficient, cost-effective approach to managing administrative costs that you already pay for. The following is a list of services provided by your Employee Administration Management provider:

Payroll Administration

  • Payroll Processing
  • Payroll Tax Preparation & Filing
  • New Hire Reporting
  • Direct Deposit
  • Detailed Payroll Reporting
  • Section 125 Administration
  • Flexible Spending Accounts
  • Wage & Tax Representation
  • W-2 Processing
  • W-3 Reconciliation
  • Garnishments

Benefits Administration

  • Employee Contributions
  • Employer Deductions
  • Bill Reconciliation
  • Open Enrollment Notification
  • Carrier Bill Payment
  • Eligibility & Participation Verification
  • Participant Enrollment
  • Plan Design & Modification
  • Renewals
  • COBRA Administration
  • Benefit Compliance Verification
  • ACA compliance

Workers’ Compensation Management

  • Report of Injury Reporting
  • Claims Management
  • OSHA 300 Log Reporting
  • Return-to-Work Programs
  • Dispute Resolution
  • Risk Management Evaluation
  • MIOSHA Compliance
  • Client Representation
  • Safety Evaluation & Reporting
  • Safety Seminars & Training
  • Audits
  • Carrier Resolution

HR Administration

  • Personnel Record Keeping
  • Status Change Processing
  • Employee Handbook
  • Employee Dispute Resolution
  • Disciplinary Action Procedures
  • Government Compliance
    • FMLA
    • EEOC
  • Wage & Tax Compliance
  • 24/7 Human Resource Support
  • HR Information Systems
  • Web-based Payroll & HR
  • Pre-employment Testing
  • Drug Testing

401(k) Administration

  • Plan Design / Plan Documents
  • Eligibility & Participation Monitoring
  • Participant Enrollment
  • 5500 Reporting
  • Loan Processing
  • Hardship Processing
  • Top Heavy Testing
  • Non-Discrimination Testing
  • Employer Match / Profit Sharing
  • Rollover

Unemployment Administration

  • Claims Processing
  • Client Representation
  • Unemployment Hearings
  • Return-to-Work Verification
  • Audits
  • Claims Investigation
  • Fraud Investigation